The Richmond Supply Chain Forum
The Richmond Supply Chain Forum
The Richmond Supply Chain Forum The Richmond Supply Chain Forum
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The conference programme aims to give senior logistics professionals access to new ideas, solutions and innovations to help take their departments and companies forward. The agenda is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme each year.

Keynote and seminar sessions give a high-level view of the logistics industry, offering predictions and insights to help delegates form their future communications strategies. The interactive workshops and discussion groups complement the larger sessions by drilling down into specific issues, allowing delegates to share their collective experiences and to learn how their peers are dealing with similar situations.

CPD Certified

cpd_certified_rgb.pngThe Richmond Supply Chain Forum qualifies for CPD credits. All delegate attendees will receive a CPD certificate after the event.

For further information on CPD accreditation please visit :

Take part in the programme

Grant TownshendIf you would like to participate in the programme or recommend any speakers or topics please email Grant Townshend or call on +44 (0) 20 8487 2256
  • Opening Address

    David Rowan, Editor-in-Chief, Wired Magazine

    David Rowan is the well known editor-in-chief of WIRED UK, Conde Nast’s award-winning technology-and-innovations magazine. David’s work at WIRED keeps him at the forefront of innovation and change. He writes stories about artificial-intelligence, new approaches to manufacturing, new business models and innovation in established businesses that affect all sectors.

    David is one of the most in demand speakers world-wide on business, innovation and technology and future facing themes. He travels extensively to investigate the companies and entrepreneurs who are changing our world, and his recent WIRED cover stories include features on Google, WhatsApp, LinkedIn, Spotify and Facebook.

    He’s interviewed influencers ranging from, Stephen Hawking, Eddie Redmayne, Google CEO Eric Schmidt to media mogul James Murdoch, Prime Minister David Cameron and Tim Berners-Lee.


    Closing Address

    Sean Fitzpatrick, Former Captain, New Zealand All Blacks

    Sean made his international debut in 1986 and he continued on to play a world record 3 consecutive test matches. He was appointed Captain of the All Blacks in 1992 and went on to have a stunning career in first class rugby. He is widely regarded as one of the finest players ever to come from New Zealand.

    As well as continuing his professional rugby career as a consultant to the NZ RFU Sean is also a Promotions Manager for Coca-Cola. He was awarded the New Zealand Order of Merit by the Governor General in 1997. In March 1999 Sean was appointed as 'Rugby Consultant' to the NZRFU responsible for player development and liaison.

    Sean will talk to us about his experience and successes as an All Black Captain and team leader and how these can lead to success in business.


  • Moving the goal posts: The Dynamics of Change in the Supply Chain

    Richard Lloyd, Partner at Tata Consultancy Services
    • Why change is a big deal and why we have to talk about it

    • The hypothesis. Wicked problems need messy solutions

    • Mental models to help difficult conversations

    • Kicking off transformation. Some tricks and ideas.


    One man’s trash is another man’s treasure: Executing an Effective eReturns Strategy through Reverse Logistics, Skilled Disposition & Waste Management

    Gary Winter, UTL, a Unipart Group Company
    Winner of the 2015 “Best Business Partnership” Award at the National Recycling Awards, Gary Winter, Business Development Director at UTL will reveal the secrets of this ground-break...

    Future airport capacity: the logistics dimension

    James Hookham, Deputy Chief Executive, FTA

    The decision whether to expand Heathrow or Gatwick airports has been dominated by the needs and views of passengers, local residents and aviation experts. But with 40% of UK exports and imports moving by air what are the implications of the decision for supply chains reliant on airfreight? The FTA will assess the supply chain implications of the Government’s decision and it’s impact on the UK’s connectivity to its international markets and sources.


  • The Implications of the EU Referendum for logistics

    James Hookham, Deputy Chief Executive, FTA

    Whether the UK votes to remain or leave the European Union the implications for logistics are profound. More Brussels legislation if we stay or a whole new ball game in trade and transport if we leave. In or out, international supply chain managers will need to stay on top of the ...


    Operations at the heart of strategy – principles for creating a super-performing business

    Alan Braithwaite, Visiting Professor at Cranfield School of Management & Chairman of LCP Consulting.

    Operations and business model design are at the foundation of every major business success story. Yet their importance is often underestimated in the boardroom as well as in the academic literature. The potential for business transformation and becoming a disruptive competitor is enormous; it ...


  • Slavery and other ethical issues in the supply chain

    Dr Alexander Trautrims, Lecturer in Supply Chain and Operations Management, Nottingham University Business School.

    Slavery and other ethical issues in the supply chain:

    • What is slavery?
    • Where does it occur?
    • What supply chain characteristics make slavery more likely?
    • How can supply chain managers reduce the exposure to bringing slave ...

  • We perfected the process but what about the people?

    Jessica Pryce-Jones, Chair, iOpener Institute

    This session explores that peoples performance at work is evidenced by the 5Cs.

    Contribution: what you do
    Conviction: short-term motivation
    Culture:  fitting in
    Commitment: long-term engagement
    Confidence:  self-belief

    Jessica founded and is now Chair of iOpener, an international consultancy that helps organisations achieve their strategic and commercial goals by maximising the performance, productivity of business-critical employees. She started her career in finance, leaving to become an entrepreneur; more recently she has swapped to a non-executive role to facilitate, coach, write and research. Her clients include multinationals in retail, FMCG, banking, consulting, creative, education, health, manufacturing, publishing and engineering industries as well as the public and not-for-profit sectors.

    Jessica also contributes as visiting faculty at Cass Business School.


    Rocket fuelled resilience

    Hilary Wilson, Owner, Hilary M Wilson Associates Ltd

    Given the volatile, uncertain, complex and ambiguous conditions you operate in as a leader, how do you maintain resilience and insight?
    This session offers tried and tested methods to explore:
    ·         Vision - how important is it?
    ·         Energy - manage it or it will manage you
    ·         Finding your resilience blueprint
    ·         Creating balance

  • Behind closed doors

    Hilary Wilson, Owner, Hilary M Wilson Associates Ltd

    What are the themes, concerns, insights and tools of the most successful and senior leaders. No one has more insight on that than a very experienced executive coach.
    Interested in the secrets? Come along, find out much more and how to apply it for your success.



    How to make change stick

    Paul Rigby, Author & Facilitator, Biz

    We know that 70 percent of change programmes fail to achieve their goals, largely due to employee resistance and lack of leadership and management support. We also know that when people are truly invested in change it is 30 percent more likely to stick.  So how do we get to be a part of the 30% success club? We will explore what tools, tips and tricks can we use to help us become more successful with our change efforts. Using a story about bees (two hives with different leadership approaches) we will explore their journey and learn how to  make change stick.

    Paul is an author, mentor, motivator, keynote speaker, advisor and facilitator for a number of award winning workshops. His specialities are leadership, change, innovation and employee engagement. He has over 25 years of hands-on practical experience successfully leading large and medium size organisations as well as running his own franchise operation.


General Enquiries:

T: +44 20 8487 2200
F: +44 20 8487 2300

T: +1 212 651 8700
F: +1 212 651 8701

T: +41 61 335 94 44
F: +41 61 544 74 44


T: +39 02 312009
F: +39 02 3313976

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